Frequently Asked Questions
- How do I access the course?
- How long will it take to complete this course?
- Is there a limit to the amount of time I can spend in a lesson?
- If I am unable to finish a lesson all at once, can I come back to where I left off and complete it later?
- Can I return to a completed lesson?
- How do I complete the course once I have finished all the lessons?
- When should I expect my Letter of Completion?
- Does this class carry graduate credit?
- Does this course count toward Continuing Education?
- Is this class graded?
- Do my colleagues and I need to log on at the same time?
- Does this class count toward OG Certification?
- I would like to become an Orton-Gillingham member.
- Can I access the course even after I have finished all the lessons?
- Can I access the course from a different computer?
- Does EPS track the time I spend in each lesson?
- Do you save my responses to the lesson questions?
- What if I don't understand some of the course content? Who can answer my questions?
- How do I give feedback on this course?
- How do I contact Educators Publishing Service?
- Can I bookmark a page from this Web site?
- How can I change my password?
- Some of the links in the lessons don't work. What should I do?
- I just printed out my screen and noticed some of the content was omitted between pages. What can I do about this?
- What should I do if I cannot print the lesson material?
- Do you save my responses to the lesson questions?
Who made this Web site?
This Web site was created by Educators Publishing Service (EPS). You can learn more about EPS here.
Who developed this course?
Dyslexia: An Introduction to the Orton-Gillingham Approach was developed by the Fellows of the Academy of Orton Gillingham Practitioners and Educators. You can learn more about the Academy at www.ortonacademy.org.
How do I become a member of the Academy?
Once you have completed this course you will be eligible to obtain Subscriber member status with the Academy of Orton-Gillingham Practitioners and Educators. To join, simply complete the Academy's Subscriber Application online.
How do I purchase this course?
You can purchase this course online by clicking on the "Purchase" button in the top right-hand navigation on any page on this site, or follow this link.
What are my payment options?
You may use your Visa, MasterCard, Discover Card, or American Express credit card. Purchase Orders are not accepted.
I'm purchasing from outside the US. How much does the course cost?
The course is USD $49. For all other countries, your credit card company will convert your charge at the prevailing exchange rates. If you have any questions, please contact Customer Service.
How long do I have access to the course?
You have access to course materials for six months from the date of purchase.
How do I access the course?
After you log in to your account, you will be taken directly to the Course Outline. From there, you can access the lessons for the course.
How long will it take to complete the course?
The course should take approximately 10 hours to complete. You will have access to the course materials for six months from the date of purchase.
Is there a limit to the amount of time I can spend in a lesson?
No, there is no limit.
If I am unable to finish a lesson all at once, can I come back to where I left off and complete it later?
Yes. Simply click on the "Log Out" button in the top right-hand navigation when you want to leave. The next time you log in, use the Course Outline to return to the lesson where you left off.
Can I return to a completed lesson?
Yes. To return to a completed lesson, go to the Course Outline and click on the lesson title or the "Completed" button beside the lesson description.
How do I complete the course once I have finished all the lessons?
Completing the last lesson, Lesson 10, will automatically complete the course.
When should I expect my Letter of Completion?
Letters are sent to everyone who completes the course. The letters are sent out once a month, usually around the 15th.
Does the class carry graduate credit?
No, this class does not carry any credits.
Does this course count toward Continuing Education?
Please contact your School District or Continuing Education coordinator to determine if this course qualifies.
Is this class graded?
No, this course is not graded. You will be asked to take a pre- and posttest as well as complete a variety of multiple-choice, true/false, and short answer activities. You must complete all the activities in a lesson to move on to the next one.
Do my colleagues and I need to log on at the same time?
Students can log on at whatever time they find convenient. Each individual is given a separate user name and password.
Does this class count toward OG Certification?
This is a Subscriber level course. It will qualify you to become a member of The Orton-Gillingham Academy, but does not count toward certification. Go to www.ortonacademy.org for complete descriptions of all of the membership levels.
A "Subscriber member" must have completed an Academy approved course of at least 10 hours that provides an overview of the Orton-Gillingham approach, the phonology and structure of English, characteristics of dyslexia, multisensory teaching, and a lesson demonstration. (From the Academy of Orton-Gillingham Practitioners and Educators Web site)
I would like to become an Orton-Gillingham member.
To become a member of the Orton-Gillingham Academy, you should contact the Academy directly.
| Write to: | Academy of Orton-Gillingham Practitioners and Educators PO Box 234 Amenia, New York 12501-0234 |
| Telephone: Fax: |
(854) 373-8919 (845) 373-8925 |
| E-mail: Web Site: |
ortonacademy@verizon.net www.ortonacademy.org |
Can I access the course even after I have finished all the lessons?
Completing the course does not end your access to the lessons. You have access to the course up to six months from the date of the purchase; when you log in, you will be told when your access expires.
Can I access the course from a different computer?
Yes. You can access the course from any computer that has Internet access.
Does EPS track the time I spend in each lesson?
No, but we do track the date and time you complete each lesson.
Do you save my responses to the lesson questions?
No, we do not save your responses to the lesson questions.
What if I don't understand some of the course content? Who can answer my questions?
You can send questions to Customer Service.
How do I give feedback on this course?
You can send feedback to Customer Service.
How do I contact Educators Publishing Service:
For questions about billing, passwords, logging in, and other general information:
Telephone: 800.225.5750
Fax: 888.440.2665
E-mail: Use this form
Can I bookmark a page from this Web site?
Since all of the pages on this Web site are dynamically created, it is not possible to bookmark them.
How can I change my password?
Go to the course homepage and click on the link "Forgot your password?" below the log in field.
Some of the links in the lessons don't work. What should I do?
Due to the ever-changing nature of the Web, links sometimes become out of date or broken. You will be able to complete the course even if you must skip a link or an activity related to a broken link. All answers to questions on the pre- and posttest can be found in the course itself; you do not need to go to any outside links in order to complete the test.
We periodically check the course for broken links. However, if you find a broken link, please let us know. To report a broken link, contact Customer Service.
I just printed out my screen and noticed some of the content was omitted between pages. What can I do about this?
Unlike pages generated in traditional word processing programs, a web page can have an indefinite length. Because of this, a printer can have difficulty defining page breaks. This is the primary reason why text can be lost between printed web pages. If this continues to happen, select the desired text, copy it, paste it into a word processing document, and print it from there.
What should I do if I cannot print the lesson material?
First try printing a page from another site. If you are unable to print a page from another site, check your printer and/or printer settings. If you are able to print a page from another site, try printing the lesson material using the browser's Print button (File/Print from your menu bar), or right-click on the actual web page and choose "Print" from the menu that appears. You may also try copying the desired lesson material into a word processing document (see previous question).
Do you save my responses to the lesson questions?
No, we do not save your responses to the lesson questions.